Data We Gather and Why We Need It
When you register, we collect the details you submit — name, email, contact number and account credentials. When you make a deposit through Touch 'n Go eWallet, Boost or GrabPay, we log the transaction reference, amount in RM and the wallet linked to your account. We
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do not store your full wallet PIN or banking password at any point. For players in Johor Bahru or anywhere else in Malaysia, the same data rules apply across every session, whether you log in on mobile or switch to a desktop browser. We also collect
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standard device and session data — IP address, browser type, operating system — to keep your account secure and to detect unusual access. If you reach our support team via live chat, the conversation record is saved to your account history so follow-up queries are handled
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without asking you to repeat yourself. We retain this data for as long as your account is active, or as required by applicable law, whichever is longer. You can request a summary of the data we hold on you at any time through the contact channels
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listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.